QUESTIONS?

We have answers

Looking for help with Scoutt?

Get helpful information about Scoutt and how it works. Check below for a list of common questions.

Need more help?

If you can’t find an answer to your question, you can always contact Scoutt support here.

Getting Started

  • How Do I Add Images / Locations?

    Simply click (don’t drag) the yellow pin in the map toolbar and click again, the location where you captured the image on the map. The image upload box will appear where you can browse to the file or simply drag your image into the box. Photos are displayed at 1024px on their longest edge, and must be under 5MB in size. We only support JPEG or JPG formats.

  • How Can I Make A Location Private?

    Currently you cannot hide or make any images private.  The strength of this community relies on everyone sharing their locations.

  • Can I Include Indoor Locations?

    Yes, as long as it is a location that can be accessed by other photographers.  We especially want to see the inside of churches and venues.

  • Why Should I Share My Locations?

    Sharing is how this community will be successful.  The chances of you shooting at the same unique spot over and over are slim at best.  You are essentially trading your used, worn-out location for someone else’s used, worn-out  location.  

  • How Can I Delete / Edit A Location?

    Currently you can only edit the searchable tags after a location has been posted. If you wish to move the location of a pin, you will have to delete the pin from your profile and drop a new pin in the correct location.

  • How Do I Check The Location Of An Image from A Profile?

    When viewing an image at full screen, simply click on the address below the image.  This will only display the map when logged in as a registered user.

  • Can I Add My Studio Space/Venue?

    Any business looking to share their space on Scoutt should head to www.advertisewithscoutt.com for more details.  Adding your business to a free photographer profile will get deleted.

Images

  • Can I Watermark My Images?

    Yes!  While it is not needed, you are more than welcome to watermark your images.

  • What Kind Of Images Are Best?

    We prefer finished work and images that show off the location as much as possible.  Generally wider images are best for Scoutt so we can see the location as a whole.  Images can include clients but it is not necessary.  Use Scoutt to share your work with the community.

  • Will My Images Be Protected By Copyright?

    Yes.  Any images uploaded to Scoutt will retain your copyright and protection. Your images belong to you and we want to keep it this way.

  • Will Embedded GPS Data Automatically Find The Location?

    Not at the moment.  Scoutt requires you to find the location first, before uploading the image.  This will change in the future.

  • How Can I Move / Crop Images?

    We are adding the ability to reposition an image to display better for our configured square crops.  Keep up to date with all of our updates on our social media pages and our newsletter.

  • How Can I Save / Bookmark a Location?

    Click on the image to enter full screen view then click Favourite Image.  This will save the image to your Favourite Image list within your profile.

  • How Do I Add Portfolio Images

    The images in your portfolio are images that have been added to the map.  Simply click (don’t drag) the yellow pin in the map toolbar and click again, the location where you captured the image on the map. The image upload box will appear where you can browse to the file or simply drag your image into the box. Photos are displayed at 1024px on their longest edge, and must be under 5MB in size. We only support JPEG or JPG formats.

  • Do I Need To # My Tags?

    No, the tags are already searchable.  Adding a # before your tag will actually make your image less searchable.

  • Why Aren't My Images Immediately Available?

    In order to improve speeds, Scoutt only caches new images every five minutes.  If you received a success message, your image will appear to the other Scoutt members soon.

Extras

  • How Can I Change My Default Map Location

    Head to your profile by clicking the profile icon in the top right corner and select ACCOUNT from the drop down list.  When on the Profile/Account settings page, select the account tab at the top and type which location you would like the map to default to, when logging into Scoutt.

  • How Do I Report False/Explicit Content?

    We are adding the ability to flag an image for review.  Until then, please feel free to contact us at info@scoutt.com and we would be happy to review the issue.

  • How Can I Search For Photographers?

    This is on the way.  Currently the only way to add a Favourite Artist is to find an image they have uploaded and browse to their profile.  If you know their username, you can manually type the following into your browser window http://www.scoutt.com/profiles/username

  • Is There a Mobile App?

    The mobile version is already in development and we hope to have it ready for you as soon as possible.

  • How Do I Follow a Photographer?

    After finding a photographer, whose work you admire, simply click on their name to head to their profile.  Clicking the heart in their bio will add them to your favourite artists list.

  • How Can I Change the Order of My Profile Images

    Currently, your profile portfolio, or images you have added to the Scoutt map will always display as the latest upload first.  It will give your followers an idea of what you have added most recently.

  • How Can I Get Featured?

    Our daily featured images and featured photographers are all choose from real location found on our map.  Adding multiple images is the best way to ensure we notice you and your images.

  • Can I Merge Two Accounts?

    Yes, if you have created two accounts by mistake, please contact us at info@scoutt.com.  We would be happy to help consolidate your accounts together.